Shipping policy
📦 Shipping Policy
Processing Time:
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
Delivery Time:
Once shipped, orders are delivered within 7 business days, depending on your location. Delivery times may vary due to external factors such as courier delays or high order volumes.
Shipping Confirmation & Tracking:
After your order has been shipped, you will receive a confirmation email with tracking details (if available).
Shipping Delays:
If there is any significant delay in shipping your order, we will contact you via email.
🔄 5-Day Return Policy
We offer a 5-day return policy from the date you receive your item.
To be eligible for a return:
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The item must be unused and in the same condition that you received it.
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The item must be in its original packaging.
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Proof of purchase is required.
Non-returnable items:
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Items damaged due to misuse
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Final sale items (if applicable)
Return Process:
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Contact us within 5 days of receiving your order.
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Provide your order number and reason for return.
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Once approved, you will receive instructions on how to return your item.
Customers may be responsible for return shipping costs unless the item received is defective or incorrect.
💰 Refund Policy
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Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
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If approved, refunds will be processed within 5–7 business days to your original payment method.
📧 Customer Support
If you have any questions about shipping or returns, please contact us:
Email: turbotrend18@gmail.com
Store Name: Turbo trend.store
Thank you for shopping with Turbo trend.store! We appreciate your trust and support.